When you order our quality handmade confectionery, all our U.K deliveries will be made by APC carriers. Unless we contact you, your goods will be dispatched within 1-2 working days and can be delivered any time up until 6pm. Unfortunately we cannot estimate an exact delivery time.
Please note that we cannot track the exact location of your order during the day and will only be notified by the couriers if there is a problem. We cannot make deliveries on weekends or bank holidays.
Our couriers will be advised to ‘leave safe’ if there is nobody in to sign for the goods. If you have particular delivery instructions or would not like your order to be left without a signature, please leave any relevant comments in our ‘Delivery instructions’ text box at the checkout.
Where possible we would advise taking delivery at ‘a business premises’ where someone will be available throughout working hours, it is also possible to send goods to a neighbour. Please note it is not possible to give multiple alternatives for the delivery address.
By delivering your order to the address you specify when placing the order then we have discharged our obligations to deliver the order to you.
It is your duty to ensure that your requested delivery date is suitable for either yourself or your gift recipient to accept an order.
We cannot accept responsibility for addresses provided incorrectly.
PLEASE NOTE: It is a requirement of the courier company that we must have the telephone number at the delivery address.